Service FAQ

How to access TSI?

If you have a Family Doctor, please make an appointment with them and havethem fill out our referral form below or have your doctor send us a referral letter. Please printthe form below and bring it with you to your Family Doctor.  If you would prefer to self-refer, please see below.

What if I don’t have a Family Doctor?

You can self-refer by calling our clinic at 403-879-8263 or emailing us at reception@thesleepinstitute.ca

What is the cost of seeing a Sleep Specialist Physician?

If you are an Alberta or NWT resident with a valid healthcare card, consultations are fully covered under Alberta and NWT Health.

Are there costs for other services?

Most of our services (physician consults and CBTi) are covered under Alberta or NWT Health or Free such as Level 3 Sleep Studies. Any services not covered under Alberta Health will be explained toyou in advance such as CPAP trials (cost of mask and hoses paid for by patient as these arenot reusable). ; however, this fee can be used as credit towards the purchase of a CPAP machine. CPAP machines, accessories, and sanitising equipment are private pay butoften covered under third party insurance providers.

Do you have payment plans for CPAP machines?

Yes, we have a third party financing company who can help you with a payment plan.

Product FAQ

Does The Sleep Institute have CPAP/APAP machines in stock?

Yes! TSI has secured a reliable stock of high quality CPAP/APAP machines which are available for pickup on site in Calgary or through our online store.  We also deliver to the U.S.

What if I need to replace equipment?

TSI’s team of experts can guide you through the process of replacing any components of your CPAP device. Please click the button below to for questions.

How often does my CPAP equipment need to be replaced?

How often you will need to replace various components of your CPAP device will vary greatly. Our TSI team can assist you in understanding the needs of eachcomponent of your CPAP device. For more information about replacement schedule click here.

How will I know to replace my mask?

It is time to replace your CPAP mask if you notice are tightening the straps often,the mask has lost it’s spring or your therapy feels less effective than usual.

Man Sleeping with CPAP device

Looking for additional CPAP resources?

Find all the necessary resources on equipment, fittings, tips and support to helpyou understand your device better and use it optimally.